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Bupa Help
  •  All Areas 
    •  Health Insurance 
      •  Your membership cover 
      •  Your treatment 
      •  Your hospital stay 
      •  Making a claim 
      •  Making changes to your policy 
      •  Glossary 
    •  Financial Protection 
    •  Travel Insurance 
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Health Insurance / Making changes to your policy

  • I’ve transferred to private from NHS, but would like to return back to NHS to take advantage of cash benefits for staying in hospitals – can I do this?
  • How do I make a change to my payment method for my health insurance?
  • How do I settle treatment bills?
  • How do I check to see if I have an excess on my health insurance?
  • Can you talk me through a typical health insurance claim?
  • How does the excess on my health insurance work?
  • Are there any hidden 'catches' I should know about with regards to my health insurance?
  • I have had a special condition on my health insurance membership for many years which no longer needs treatment - can it be removed?
  • Do I pay my health insurance excess to Bupa?
  • Am I limited to the excess I have chosen on my health insurance?
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